Small Software

React Native iOS & Android App for Employee Relationship Management

Small Software is an innovative Employee Relationship Management (ERM) app designed to help multi-unit franchise operators create and retain happy, connected, and loyal employees. With Small Software, franchise owners can streamline employee onboarding, communication, and retention efforts, all within one centralized app. Developed using React Native, the app is available for both iOS and Android, giving employees the tools they need to work happier while staying connected to their employer. The app simplifies operations for franchise owners with a single login for all necessary features.

App Type: React Native (iOS & Android)
Purpose: To create an easy-to-use platform for franchise owners to manage employee relationships, onboard new staff, and improve retention.

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Key Challenges

Many franchise operators face an uphill battle in managing employee relationships across multiple systems or disconnected logins. Our task was to develop a unified employee management solution to streamline employee training, communication, and retention efforts. Key challenges included:

• Fragmented Systems: Many franchise operators rely on multiple platforms for training, communication, and employee management, making it difficult to track everything.
• Employee Engagement: While engaging and retaining employees is critical to the success of a franchise, few operators have access to the type of centralized, intuitive tool that can facilitate this process.
• Onboarding Efficiency: The process of onboarding new employees can take weeks or even months using traditional methods.

Small Software exists to solve these precise issues for franchise operators. Designed to streamline communication, training, and retention through one central hub, Small Software combines the features of a robust onboarding app, employee management system, and franchise communications tool into one pocket-sized solution.

Our Approach

Chek Creative worked with Small Software to build a seamless, mobile-first platform that can function on both iOS and Android devices. The app was built using React Native, allowing for efficient development and a smooth user experience across both platforms.

Key Decisions:

• React Native Development: Building apps with React Native lets us ensure the software works efficiently and delivers a smooth user experience on both iOS and Android devices.
• Centralized Hub for Employees: Far more than just an employee training app, Small Software gives users everything they need in one place. This app serves as an integrated platform for onboarding, communication, and employee management.
• Employee-Focused Features: We designed features to help improve employee happiness and retention, including easy access to training materials, communication tools, and performance tracking.

Tools & Integrations:

• React Native for cross-platform mobile app development.
• Custom API Integrations to sync employee data and features seamlessly across the platform.
• Employee Engagement Features like communication tools and performance tracking.

Design & User Experience

In designing this employee management solution, we made it our mission to deliver an intuitive, easy-to-use interface for both franchise owners and employees.

• Mobile-First Design: We took a mobile-first approach with the app design to make sure it functions smoothly on all devices.
• Easy Onboarding Process: Thanks to a streamlined onboarding process, franchise owners and employees can now get up and running in as little as one week with the help of Small Software.
• Employee-Centered Features: We focused on creating an engaging experience for employees, making sure the app kept them informed, engaged, and happy in their work.

Development Process

The development process for Small Software involved building a cross-platform app that could handle complex employee relationship management needs:

• Cross-Platform Development: Building the app with React Native allowed us to develop both iOS and Android versions simultaneously, thereby saving time and ensuring consistency across devices.
• API Integrations: We integrated our employee management platform with backend APIs to sync data between employee profiles, various communication tools, and crucial performance metrics.
• User Testing: Our team conducted extensive user testing to ensure we met the usability and functionality needs of owners and employees alike.

Technologies & Frameworks:

• React Native for cross-platform app development.
• API Integrations for data syncing.
• Mobile App Features focused on onboarding, communication, and engagement.

Results & Impact

As a rising employee management solution, the Small Software app has significantly improved employee engagement, retention, and overall franchise operations for early adopters. Here's a taste of what users can expect:

• Better Employee Retention: The app has helped franchise owners engage and retain employees by providing a centralized hub for communication and support.
• Faster Onboarding: Franchise owners can now onboard new employees in as little as one week — leading to lower training costs than traditional methods.
• Enhanced Communication: Employees now have the ability to reach their employer directly through a dedicated app, a fact that leads to higher overall satisfaction and fewer breakdowns in communication.

Next Steps / Ongoing Improvements

Future updates for the Small Software app will include new features that further improve employee engagement and performance tracking. We plan to evolve this employee management solution continuously in our collaborative mission to meet the needs of franchise operators and employees with the team at Small Software.